All custom jewelry is non-refundable but if you are not happy for any reason, please contact us and we will see what we can do. 

Return shipping and exchanges are the responsibility of the customer with the exception of damaged items in which we will pay the return shipping costs.

Please notify us immediately regarding any returns via email at info@LittleEllaBug.com  

We will respond as quickly as we can to ensure that we resolve your problem.