We want you to be 100% satisfied with your purchase and we offer a 7-day money back guarantee for most items.
You may return all items in their original condition purchased at Little Ella Bug within 7 days of the time you receive your order. Items must be in new condition, with their original tags and in their original packages, and with no signs of use. We will refund/credit you in the same manner as your original payment within 7 days of receiving the returned item.
All custom jewelry is non-refundable but if you are not happy for any reason, please contact us and we will see what we can do.
Return shipping and exchanges are the responsibility of the customer with the exception of damaged items in which we will pay the return shipping costs.
Please notify us immediately regarding any returns via email at info@LittleEllaBug.com
We will respond as quickly as we can to ensure that we resolve your problem.